You can reach our customer support team through various channels. You can email us at support@aswaq-online.com, call our number at +974 5565 1117, or use the contact us feature on our website. Our customer support representatives are available to assist you during our business hours.
We strive to process orders quickly. If you need to cancel or make changes to your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but please note that once the order has been confirmed, it cannot be canceled.
Yes, we regularly offer discounts, promotions, and exclusive deals. You can stay updated on our latest offers by subscribing to our newsletter or following us on social media. Keep an eye out for our special sale events as well!
The price displayed on our website is inclusive of all applicable taxes and fees. However, for international orders, additional customs duties and import taxes may be levied by the destination country's customs authorities.
Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package. You can enter the tracking number on our Order Tracking page to get the latest updates on the status of your shipment.
We have a hassle-free return/exchange policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Certain conditions apply, so please review our Return Policy for more information.
Yes, we offer international shipping to many countries. Please note that additional fees, customs duties, and import taxes may apply. The specific details can be found on our International Shipping page.
We offer multiple shipping options, including standard shipping, and superfast shipping. Shipping rates and delivery times vary depending on the destination and the chosen shipping method. You can find detailed information on our Shipping page.
We prioritize the security of our customers' payment information. Our website uses industry-advanced encryption technology to ensure that all transactions are secure and protected.
We accept major credit cards such as Visa, Mastercard, American Express. We also support payment through PayPal.
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